ace jl Privacy Policy

This Privacy Policy explains what personal data ace jl collects from members in the Philippines, how that data is used, how it is protected, and what rights you have over your own information.

Last updated: 2025. This policy applies to all registered members and visitors of acejl.bet.

Section 1

What Information Does ace jl Collect?

ace jl collects personal information at the point of registration and during your ongoing use of the platform. The categories of data we collect include:

  • Account information: Your name, date of birth, email address, mobile number, and username provided during registration. This data is required to create and maintain your account.
  • Identity verification documents: Government-issued identification submitted as part of the verification process required before your first withdrawal. This may include a passport, national ID, or driver's license.
  • Payment and transaction data: Records of deposits and withdrawals made through Philippine Peso (PHP) payment channels including GCash, Maya, QR Ph, InstaPay, and bank transfer. We record transaction amounts, timestamps, and payment channel identifiers — we do not store full bank account numbers or GCash PINs.
  • Device and browser data: IP address, device type, operating system, browser version, and general location data collected automatically when you access the platform. This data helps us detect suspicious access patterns and optimize the mobile experience.
  • Usage data: Pages visited, game sections accessed, session durations, and interaction patterns within the platform. This data is used in aggregate to understand how members use the platform.
  • Cookie data: Information stored by cookies and similar technologies during your browsing session. See the Cookies section below for details.

We do not collect sensitive personal categories such as racial or ethnic origin, religious beliefs, or health information unless expressly required for regulatory compliance in a specific context.

Section 2

Why Is Your Data Used — and What Are the Legal Grounds?

ace jl uses the data we collect for the following purposes:

  • Account management and service delivery: To create your account, process deposits and withdrawals in Philippine Peso, record game results, and provide access to all platform sections including sportsbook, live casino, slots, fish games, and bingo.
  • Identity verification and fraud prevention: To confirm that members are who they say they are, that accounts belong to eligible adults, and to detect and prevent unauthorized access or fraudulent transactions.
  • Regulatory compliance: To meet obligations under applicable Philippine laws and any relevant licensing conditions, including anti-money laundering (AML) requirements that apply to online gaming platforms.
  • Platform improvement: To understand how members navigate the platform, identify technical issues, and improve the mobile and desktop experience.
  • Support communications: To respond to inquiries sent to [email protected] and to communicate service-relevant updates such as account status changes or policy updates.

We do not use your personal data for third-party advertising or sell member data to marketing companies.

Section 3

Cookies and Tracking Technologies

ace jl uses cookies and similar technologies to support platform functionality and improve user experience. Cookies are small text files stored on your device when you visit the site. We use the following types:

  • Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit. Disabling these cookies will prevent you from accessing your account.
  • Functional cookies: Used to remember your preferences such as language settings and previously selected game sections, improving the consistency of your experience across sessions.
  • Analytics cookies: Used to collect anonymized data about how visitors use the platform — which pages are visited most frequently and where users encounter errors. This data is used internally and is not linked to individual identities.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the performance or availability of some platform features. We do not use tracking pixels or advertising tags that send your data to third-party ad networks.

Section 4

How Long Is Data Kept — and How Is It Secured?

ace jl retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or internal policy. Transaction records and identity verification documents may be retained for a minimum period following account closure to satisfy regulatory record-keeping obligations. When data is no longer required, it is deleted or anonymized.

We apply standard security measures to protect the personal data we hold. These include:

  • Encrypted storage for personal and identity documents.
  • Access controls that limit who within ace jl can view sensitive member information.
  • Secure protocols for all data transmitted between your device and our servers.
  • Regular internal reviews of data handling practices to identify and address vulnerabilities.

Despite these measures, no online system is completely immune to risk. If you have concerns about the security of your account, contact [email protected] immediately. In the event of a data breach that materially affects members, ace jl will notify affected users in accordance with applicable notification obligations.

Section 5

When and With Whom Is Your Data Shared?

ace jl does not sell, rent, or share personal member data with third-party advertisers or unrelated commercial entities. Your data may be disclosed in the following limited circumstances:

  • Payment processors: Information necessary to process a deposit or withdrawal is shared with the relevant Philippine payment provider (for example, GCash or Maya). These providers have their own privacy policies that govern how they handle your data.
  • Identity verification services: Where required as part of the account verification process, identity documents may be reviewed through a trusted verification service. These services are bound by confidentiality obligations.
  • Regulatory and legal requirements: ace jl may disclose personal data to government authorities, regulatory bodies, or law enforcement when required by applicable Philippine law or a valid legal order.
  • Business transfers: In the event of a merger, acquisition, or transfer of platform operations, member data may be transferred as part of that transaction. Members will be notified of any such change that materially affects their privacy rights.

Section 6

Your Rights Over Your Personal Data

As a member of ace jl, you have rights over your personal data. These include:

  • Access: You can request a summary of the personal data ace jl holds about you by contacting [email protected].
  • Correction: If any personal information we hold is inaccurate or out of date, you can request that it be corrected. For account details, you may also be able to update certain information directly through your account settings.
  • Deletion: You can request that your account and associated personal data be deleted. We will process this request subject to any retention obligations required by law or regulation. Requests for deletion do not apply to data we are required to keep for legal or compliance reasons.
  • Restriction: In certain circumstances you may request that processing of your data be restricted while a dispute or review is in progress.

ace jl does not knowingly collect or process data belonging to individuals under the age of 18. If you believe a minor has registered an account, please contact support immediately so the account can be reviewed and closed. All data associated with a minor's account will be deleted upon confirmation.

This Privacy Policy may be updated periodically. Material changes will be communicated to members through the platform or by email. Continued use of ace jl following a policy update constitutes acceptance of the revised terms. To exercise any of your data rights or for questions about this policy, contact [email protected]. You can also visit the FAQ page for common questions about account data.

Questions About Your Privacy?

Reach out to our support team at [email protected] for any data-related requests. You can also check our FAQ for quick answers, or log in to manage your account settings.

Visit FAQ Member Login